Job Details

Senior Collections Officer
  • Join Australia‚Äôs most influential media organisation
  • Career development and progression opportunities
  • Learn and work alongside top talent

You'll manage ledgers of circulation accounts and handle escalations along with taking on added leadership duties on an ad hoc basis. You will be a motivated team player with exceptional customer service skills.

What’s the role?

  • Ensure the debtor ledger is maintained so that overdue amounts are within agreed targets
  • Ongoing review of ledgers to identify risk and short falls
  • Manage customer escalations as required
  • Ensure credit policy, processes and procedures are complied with
  • Ensure Credit Manager is actively advised of potential major account problems and all agency late payments
  • Regular review of processes and procedures to identify process improvements

 Who are you?

  • Solid experience in customer service with an understanding of collections procedures
  • Confidence and ability to manage & resolve customer escalations/disputes
  • Experience with Excel and some experience of JD Edwards software would be advantageous
  • Comfortable liaising with a diverse range of business partners across all News divisions
  • Have an eye for identifying process improvement initiatives

What’s in it for you?

  • Collaborative environment
  • Opportunity to innovate, challenge the norm and pioneer the way forward
  • Variety of work where no two days are the same
  • Exposure to global operations and networks
  • Make a difference as part of Australia’s most influential media organisation

Who are we?
The nation’s most influential media organisation, News Corp Australia reaches an unduplicated audience of 16 million Australians every month. As well as our famous news and sports brands, we lead the way in fashion, food, health, real estate and parenting. We have the largest online news audience in the country, with a bigger digital footprint than Facebook.

Where do I sign?

Apply now or for more information on careers at News Corp Australia visit


Job Ref: AU1234AC000297
Location: Sydney - CBD
Submitted: 05-02-2019 03:53 PM
Category: Finance

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